Refund Policy
At Holier Than Thou, we take pride in the craftsmanship and quality of our fine jewelry. If you are not fully satisfied with your purchase, we are happy to offer refunds under the following conditions:
Eligibility for Refunds
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Items must be returned within 30 days of delivery.
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Items must be in their original condition—unworn, undamaged, and not broken.
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Items must be returned in their original packaging with any certificates, tags, or documentation included.
Non-Refundable Items
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Jewelry that is damaged, broken, or altered after delivery is not eligible for a refund.
Refund Process
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To initiate a return, please contact our customer support team at holierthanthouinfo@gmail.com.
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Once your return is received and inspected, you will be notified of approval or denial.
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If approved, a full refund will be issued to your original method of payment within 5-10 business days.
Shipping Costs
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Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return it following the refund policy and place a new order.